IPTV Smarters EPG Guide (UK 2026): Complete Setup + Fix (Step-by-Step)

1. What you’ll need
2. How EPG works in IPTV Smarters (simple explanation)
3. Step 1: Confirm your login type (Xtream vs M3U)
4. Step 2: Refresh EPG inside IPTV Smarters
5. Step 3: Add / verify EPG XML URL (most important for M3U)
6. Step 4: Fix wrong guide times (UK time zone + EPG offset)
7. Step 5: EPG mapping / assign EPG (if your version supports it)
8. Step 6: Recommended settings for reliable EPG
9. Step 7: Troubleshooting (fast fixes)
10. Device-specific notes (Firestick, Android/Google TV, iOS, Windows)
11. Copy/paste checklist (UK)
12. External resources
13. Related guides on our site

• IPTV Smarters app installed (Smarters Player / Smarters Pro)
• Stable internet connection (Wi-Fi or Ethernet)
• One of the following (depends on your setup):
  • Xtream Codes API login (EPG often loads automatically), or
  • M3U playlist URL + EPG XML (XMLTV) URL (EPG is often manual)

If you’re unsure what an M3U is, read:
IPTV playlist (M3U) explained.

EPG (Electronic Programme Guide) is basically a schedule database that tells your player what’s on now and what’s next.
IPTV Smarters can display that schedule only if it receives guide data from your login method:

When EPG shows the wrong times in the UK, the most common cause is device time settings (time zone / DST) or an EPG “offset” setting inside Smarters.
That’s why this guide fixes things in this order: login type → refresh → EPG URL → UK time correction → mapping.

Want a deeper explanation of schedules? Read:
IPTV schedule & EPG explained.

Before changing anything, confirm whether your playlist was added using Xtream Codes API or M3U.
The fix path is different, and mixing assumptions is the #1 reason people waste time.

If you use Xtream Codes

• EPG is usually built-in and should auto-load after login (if your provider supplies EPG).
• If the guide is blank, you’ll normally fix it by refreshing EPG, correcting time settings, or reloading the user.

Need the correct login fields? Use:
IPTV Smarters Xtream Codes setup guide.

If you use M3U

• You typically need a separate EPG XML (XMLTV) URL from your provider.
• If you don’t add an XMLTV link (or it’s invalid), your guide will be empty even if channels work.

Here’s the full M3U + EPG flow:
IPTV Smarters M3U + EPG setup guide.

If EPG is blank or out of date, do a refresh first. Smarters often caches old guide data and needs a manual update — especially after you add a new user,
switch playlists, or change EPG source.

1. Open IPTV Smarters.
2. Go to Settings.
3. Open EPG.
4. Tap Update / Refresh EPG (wording varies by version).
5. Wait 30–120 seconds, then open Live TV → TV Guide.

If you’re using M3U, the EPG is usually separate. You need an EPG XML / XMLTV URL that contains schedule data.
If that URL is missing, expired, blocked, or typed incorrectly, the guide will not populate.

Add EPG XML (XMLTV) URL

1. Open Settings.
2. Go to EPG.
3. Select Add EPG Source / Add EPG URL.
4. Paste your EPG XML (XMLTV) URL.
5. Save.
6. Tap Update / Refresh EPG.

Many valid EPG URLs end in .xml or include xmltv.

Sanity check: If you paste the EPG URL into a browser on your phone/PC, it should load a page with lots of XML text.
If it shows “unauthorised”, “forbidden”, or a blank page, the URL is not accessible from your network/device.

If you’re unsure what to request from your provider, ask for: EPG XMLTV URL for UK channels (and whether it’s per-user or shared).
Some providers publish multiple EPG feeds (UK, US, sports-only, etc.). Picking the wrong one can make the guide appear “partially blank”.

If channels and programme titles show up, but the guide time is wrong, you almost always have a time alignment issue:
device time zone, DST behaviour, or a provider publishing EPG in a different reference time. In the UK, the most common symptom is a ±1 hour shift.

A) Set device time/date correctly (do this first)

• Device time/date: set to Automatic (from network)
• Time zone: ensure it’s correct (UK / London)
• Restart the device after changing time settings, then refresh EPG again

B) Adjust EPG time offset in Smarters

1. Open Settings → EPG.
2. Find EPG Time Offset / Time Shift / Time Correction (name varies).
3. Adjust:
   • +1 hour if the guide is behind
   • -1 hour if the guide is ahead
4. Save, then Update / Refresh EPG again.

If you want the concept explained (what EPG is + how schedules work), read:
IPTV schedule & EPG explained.

Sometimes EPG is downloaded, but the guide appears blank for certain categories because the app hasn’t “assigned” the correct EPG source to the channel list.
This is more common when you have multiple playlists/users, or when your provider has several EPG feeds.

1. Open Settings → EPG.
2. Look for options like:
   • EPG Source
   • Assign EPG
   • EPG Mapping
3. Select the correct EPG source (the one you added).
4. Refresh EPG again and re-check Live TV → Guide.

These settings prevent the most common EPG display issues across UK devices:

• Device time/date: set to Automatic (network-provided)
• Time zone: UK / London (correct region) to avoid DST mismatches
• Refresh EPG: after adding a new user, switching playlists, or updating EPG URL
• Cache maintenance: clear cache if the guide stops updating
• Network: avoid weak Wi-Fi during the initial EPG download (use 5GHz or Ethernet when possible)

If your issue is freezing or buffering (not the guide), use:
IPTV Smarters buffering fix.

EPG is completely blank

• Confirm your provider actually includes EPG data for your package.
• Run Update / Refresh EPG.
• Restart the app/device.
• If using M3U: verify you added a valid EPG XML (XMLTV) URL.
• If you have multiple users/playlists: ensure the correct source is selected (see Step 5).

EPG loads, but only for some channels

• Your provider may not supply guide data for every channel.
• Try Reload Playlist / Reload User, then refresh EPG.
• Check if you have multiple EPG sources and assign the correct one (Step 5).

EPG times are wrong (common in UK DST periods)

• Adjust EPG Time Offset (+/- hours) in Smarters.
• Confirm device time zone is correct and set to automatic.
• Refresh EPG again after changes.

EPG won’t update or gets stuck

• Switch networks (Wi-Fi vs hotspot) to test whether your network blocks the EPG URL.
• Clear cache: system Settings → Apps → IPTV Smarters → Clear Cache.
• Re-add the user/profile (last resort) and repeat steps in order.

Confirm login type: Xtream vs M3U
Refresh EPG: Settings → EPG → Update/Refresh
If M3U: add valid EPG XML/ XMLTV URL
Set device time/date to Automatic + correct UK time zone
Fix time shift: EPG Offset (+1 / -1 hour as needed)
If partial guide: check EPG mapping / assign source
Clear cache + restart app/device if stuck

• XMLTV (EPG XML) format documentation
• Ofcom (UK communications and consumer information)
• Android: clear app cache (Google Help)
• Apple: set date and time automatically (iOS/iPadOS)
• XMLTV overview (definition)
• WIPO: copyright basics

External links are provided for neutral definitions and device setting references only.

• Install IPTV Smarters Pro (All Devices)
• IPTV Smarters Xtream Codes setup guide
• IPTV Smarters M3U + EPG setup guide
• IPTV Smarters Player Firestick setup
• IPTV Smarters buffering fix
• IPTV playlist (M3U) explained
• IPTV schedule & EPG explained

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